Crystal Heart Pendant

We ensure a smooth and reliable delivery experience for every order.

• Dispatch Time: Orders are shipped within 24–48 hours of confirmation
  
• Delivery Time: Delivered within 3–5 business days across India
  
• Order Tracking: Real-time tracking details will be shared via SMS & Email
  
• Cash on Delivery: Available on eligible orders

We want you to love what you wear. If something isn’t right, we’re here to help.

• Easy Exchange: Exchange requests can be made within 7 days of delivery
• Return Eligibility: Items must be unused, in original condition, and with packaging intact
• Non-Returnable Items: Customized or personalized products are not eligible for return/exchange
• Quality Check: All returns go through a quick quality inspection before approval
• Refunds: Once approved, refunds are processed to your original payment method within 5–7 business days

Keep your Ziraavi jewelry shining beautifully with a little everyday care.

• Avoid Moisture: Keep away from water, perfumes, and chemicals to prevent tarnishing
• Last On, First Off: Wear your jewelry after applying makeup, lotion, or fragrance
• Gentle Cleaning: Wipe with a soft, dry cloth after use to maintain shine
• Safe Storage: Store in a dry place, preferably in your Ziraavi jewelry box
• Handle with Care: Avoid direct impact or rough usage to protect stones and finish