Cancellation Policy

Cancellation Policy

At Ziraavi, we aim to provide a hassle-free shopping experience. We understand that plans can change, and you may need to cancel your order. Please review our cancellation policy below:

1. Order Cancellation by Customer

  • Before Shipment:

    • You can cancel your order within 7 Days of placing it, provided it has not been shipped.

    • To request a cancellation, please contact us at Connect@ziraavi.com or +91-6350109566 with your order number.

    • A full refund will be issued for eligible cancellations.

  • After Shipment:

    • Orders that have already been shipped cannot be canceled. However, you may initiate a return once the order is delivered. Please refer to our [Return Policy] for details.

2. Order Cancellation by Ziraavi

  • We reserve the right to cancel orders for the following reasons:

    • Items are out of stock.

    • Payment issues, such as declined transactions or unverified payments.

    • Shipping restrictions to the provided address.

    • Any other reason deemed necessary by our team.

  • If your order is canceled by us, you will receive a notification and a full refund.

3. Refunds for Canceled Orders

  • Refunds for canceled orders will be processed within 1 - 3 business days to the original payment method.

  • Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.

4. Non-Cancellable Items

  • Certain items may not be eligible for cancellation, including but not limited to:

    • Customized or personalized products.

    • Digital downloads or e-gift cards.

    • Items marked as final sale or non-refundable.

5. How to Cancel Your Order

  • To cancel your order, please contact our support team at connect@ziraavi.com or +91-6350109566. Provide your order number and reason for cancellation, if applicable.

6. Questions?

If you have any questions or concerns regarding our cancellation policy, feel free to reach out to us at connect@ziraavi.com or +91-6350109566. Our team is here to assist you.

Thank you for choosing connect@ziraavi.com or +91-6350109566! We appreciate your business and look forward to serving you again.