Shipping Policy
Welcome to Ziraavi! We are committed to providing you with a seamless shopping experience, including clear and reliable shipping policies. Please review the details below to understand how we handle shipping.
1. Processing Time
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All orders are processed within 1 - 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping Rates
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Standard Shipping: 5 - 7 Days
Delivery delays can occasionally occur due to unforeseen circumstances.
3. International Shipping
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We currently do not ship outside of India. If we do, international shipping rates will be calculated at checkout based on the destination and order weight.
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Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs clearance.
4. Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 48 hours for the tracking information to update.
5. Shipping Restrictions
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We do not ship to P.O. boxes or APO/FPO addresses.
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Certain products may have restrictions depending on the delivery destination due to legal or logistical reasons.
6. Damaged or Lost Packages
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If your package is damaged during shipping, please contact us immediately at connect@ziraavi.com or +91-6350109566 with your order number and photos of the damaged item(s).
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If your package is lost in transit, we will work with the carrier to resolve the issue. Please contact us if your package has not arrived within the expected delivery time.
7. Questions?
If you have any questions or concerns about our shipping policy, feel free to contact us at connect@ziraavi.com or +91-6350109566. Our team is here to assist you.
Thank you for choosing Ziraavi! We appreciate your business and look forward to serving you again.